Service Centre

The WISEflow Service Centre is a central hub where you can find information on WISEflow and its features, helpful walkthroughs for your digital exam platform and notes on updates to the system, through new releases

There are ten different sections in the WISEflow Service Centre, each covering a different aspect of the platform, from its user roles to the implementation process. Below are some examples of sections within the main Service Centre hub.

Introduction to WISEflow

This section of the Service Centre covers everything from what WISEflow is and its key concepts to Information and guidance on how to implement WISEflow at your institution

Authoring

This section of the Service Centre covers the ‘Author’ user role within WISEflow. It contains useful information on different types of assessments, creating assessments and rubrics, additional features of the legacy author tool and more.

Announcements

This section of the Service Centre contains the most recent release notes relating to WISEflow and its features. It also has a section on ‘News from WISEflow,’ discussing the latest from the platform such as our developing release cycles.

The WISEflow Service Centre is the best place to go for any queries you might have regarding WISEflow. It is available any time, and is full of useful information. You can also submit requests to our Support Team from the Service Centre, so you can access help whenever you need it.